Support for optimal performance of your drying process
Our technical support and service team have extensive knowledge and do everything they can to ensure that the drying process for your leather products always works as it should with maximum availability.
We support you in the following ways.
Remote maintenance
We resolve any system problems remotely, which is extremely convenient and efficient. You save valuable time and money for on-site visits by our service technicians. We are always on call and support you in diagnosing and rectifying faults.
Download: Here you can download the current version of TeamViewer free of charge.
System availability
The drying process that we offer our customers is automated and low-maintenance. But if problems do arise, we can remedy them quickly by remote maintenance. This helps to minimise the downtimes for your drying process.
We also communicate with you over any standard messenger service, such as WhatsApp, etc.
Spare parts availability
We have the most important system components in stock in sufficient quantities in our spare parts warehouse in Germany.
We ensure that the spare parts required reach our customers by the fastest route.
